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✅ Service

Insurance Eligibility Verification
Services

Prevent claim denials before they happen. Our real-time eligibility verification service confirms patient coverage, benefits, and financial responsibility — before every single appointment.

900+
Payers Connected
97%
Denial Prevention Rate
Real-time
Verification Speed
35%
Reduced AR Days
  • Real-Time Benefits Verification
  • Coverage & Deductible Checks
  • Co-pay & Co-insurance Amounts
  • Out-of-Pocket Maximum Tracking
  • Network Status Confirmation
  • Coordination of Benefits (COB)
  • Prior Authorization Requirements
  • Batch Eligibility Processing
What We Do

Comprehensive Eligibility Verification

Insurance eligibility errors are the #1 cause of avoidable claim denials. Our eligibility verification team checks coverage for every patient before their appointment, giving you and the patient full clarity on their benefits, so claims are submitted clean and payments arrive faster.

  • Real-time verification connected to 900+ insurance payers
  • Detailed benefit breakdowns including deductibles, co-pays, and maximums
  • Network status verification to confirm in-network providers
  • Coordination of Benefits (COB) for patients with multiple insurers
  • Batch processing for high-volume practices
  • Same-day results for urgent appointments
Get Started →
Our Process

How Our Eligibility Process Works

A systematic 5-step verification process that eliminates eligibility-related denials.

01
Roster Pull
Pull the upcoming appointment schedule 48–72 hours in advance and queue all patients for eligibility checks.
02
Real-Time Inquiry
Submit electronic eligibility inquiries to all payers through our direct 270/271 EDI connections.
03
Benefits Review
Analyze each response for coverage status, deductibles, co-pays, co-insurance, and network status.
04
Exception Handling
Call payers directly for complex plans or when electronic responses are unclear or incomplete.
05
Results Delivery
Update your EHR with verified benefits data and alert staff to any issues requiring patient contact.
06
Patient Communication
Communicate patient financial responsibility clearly before the appointment to set expectations and improve collections.
FAQ

Eligibility Questions Answered

How far in advance do you verify eligibility? +
We verify eligibility 48–72 hours before every scheduled appointment. This gives enough time to resolve any coverage issues or contact the patient if there are insurance problems.
What if a patient's insurance is inactive? +
We alert your front desk staff immediately and provide options: contacting the patient to update insurance, collecting a self-pay deposit, or rescheduling. We handle the follow-up so your staff doesn't have to.
Can you verify eligibility for all payers? +
We are connected to 900+ payers electronically. For smaller regional payers or those without electronic access, our team calls directly to obtain benefits information.
How does eligibility verification reduce denials? +
Up to 25% of all claim denials are due to eligibility issues — inactive coverage, wrong payer, wrong group number. By verifying before the visit, we eliminate these front-end denials entirely.

Stop Losing Revenue to Eligibility Errors

Our verification service pays for itself by preventing the denials that cost your practice thousands each month.